Planning a Move? Here’s What You Need to Know About Removal Company Insurance

Planning a move can be exciting, but it also comes with concerns — especially when it involves the safety of your belongings. Many people ask:

What happens if something goes wrong? Do removal companies have insurance, and what does it cover?
At Martin & Martin Removals & Storage, a trusted name for house removals in Essex and beyond, we understand these concerns and provide clear answers.

Do Removal Companies Have Insurance?

Yes. Professional and reputable removal companies do carry insurance. At Martin & Martin Removals & Storage, we include goods in transit insurance as standard. This offers financial protection for your belongings while they are being transported.

What Level of Coverage Is Provided?

Our standard liability covers goods up to £50,000. This offers sufficient protection for most house removal projects in Essex and surrounding areas.

For clients with high-value belongings, we also offer extended liability cover upon request (additional fees may apply).
To ensure accurate protection:

  • Please declare the estimated total value of your goods in writing.

  • If the actual value exceeds the declared value, our liability may be reduced proportionally.

What If Damage Happens During the Move?

Despite every precaution, unexpected incidents can happen. Here’s what to do if damage occurs:

Visible Damage at Delivery

  • If you notice damage when your goods are delivered, notify us in writing immediately.

Non-Visible Damage

  • If damage is discovered after delivery, you must notify us within 7 days of receiving your goods.

Our Liability

We are responsible for delivering your items in the same condition they were packed or collected. However, there are exclusions, such as:

  • Events outside of our reasonable control

  • Items like jewellery and perishable goods unless agreed in writing

You can find full details in our Terms & Conditions (particularly Clauses 4 and 9–12).

How Claims Are Handled

Once a valid claim is submitted:

  • We assess the damage according to our Terms & Conditions

  • Compensation is based on repair or replacement value, whichever is lower, taking into account age and condition

Why Insurance Matters When Choosing a Removal Company

When searching for the best removal company in Essex, insurance coverage provides peace of mind. At Martin & Martin Removals & Storage, you benefit from:

  • A 5-star rated service on Google, Trustpilot, and Facebook

  • £50,000 standard goods in transit insurance

  • Optional extended liability protection

  • Transparent Terms & Conditions with no hidden clauses

  • Trusted full packing, moving, and storage services

Move with Confidence

Whether you need a full packing and moving service or a simple home removal, knowing your belongings are insured gives you peace of mind.

Contact Martin & Martin Removals & Storage today for a personalised quotation.
Fastest response via our online form: https://martinmartinremovals.com/request-a-quote/